UGG

Q: How long does delivery take?

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Q: Can I return UGG I bought online?

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Q: How do I find my UGG size?

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Q: Can I try UGG on in store before I buy?

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Q: Is Rosella an official UGG stockist?

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The dresses the Rosella lady comes back for.

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Looks for the wedding, the gala, and the long-table dinner.

DELIVERY ACROSS SOUTH AFRICA

Complimentary on orders over R1 500.

EASY RETURNS

Fourteen days to change your mind

SECURE PAYMENTS

Pay your way, with Payflex and PayJustNow available at checkout.

BOUTIQUE SERVICES

Ask Lily on WhatsApp, or visit your nearest boutique for a styling session.

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UGG South Africa

Cold mornings, early flights, slow Sunday starts: some comfort is worth planning your day around. UGG has been the answer since 1978, when an Australian surfer carried a love of sheepskin from the beaches of home to the coast of California. That warm, barefoot-soft feeling is still the whole point.

At Rosella we choose UGG for the pieces women live in through the cooler months, from the sheepskin boots that started it all to the slippers, slides, and softer everyday styles the brand is known for today. Genuine sheepskin and plush linings hold warmth without weight, so a pair feels as good on the school run as it does on the sofa.

You will find whole and half sizes across the edit, with fit notes on every product page and Lily on WhatsApp when you are deciding between two. These are the pieces you reach for first when it turns cold, and keep reaching for winter after winter.

Good to know

How long does delivery take?

Standard delivery is two to four working days nationwide, with complimentary delivery on orders over R1 500.

Can I return UGG I bought online?

Yes. You have fourteen days from delivery to return any unworn pair, in its original box, for a refund or exchange, by courier or in any Rosella boutique.

How do I find my UGG size?

Genuine sheepskin softens and moulds to the foot with wear, so many styles fit best with a little room to start. Each product page includes a size guide and a fit cue from our buying team, and Ask Lily on WhatsApp can help if you are between sizes.

Can I try UGG on in store before I buy?

Often, yes. Use Find your nearest boutique to check stock across our seven Rosella stores, or book an in-store fitting to try a few pairs together.

Is Rosella an official UGG stockist?

Yes. Rosella is an authorised UGG stockist, so every pair is genuine sheepskin, sourced directly from the brand, and covered by our standard returns and service.

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UGG South Africa

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